Thermador pro appliance repair
Pro Harmony, Pro Grand, Masterpiece, Professional ovens, Star Burner cooktops and Freedom refrigeration columns — diagnosed properly.
Symptoms we diagnose
- Star burner won't light or weak flame
- Oven F-code error or won't heat
- Convection fan rattle or imbalance
- Door latch motor jam (self-clean)
- Refrigerator column temperature drift
- Touch panel intermittent / dead zones
What we work on
- Pro Harmony & Pro Grand ranges
- Masterpiece & Professional wall ovens
- Star Burner gas cooktops
- Induction & electric cooktops
- Freedom refrigeration columns
- Built-in dishwashers & warming drawers
How it works
- 01Book Appointment
Schedule service online in a few clicks.
- 02Paid Diagnostic
On-site inspection with proper instruments and service data.
- 03Estimate / Quote
Clear repair options based on the actual issue.
- 04Parts Deposit if Needed
Special-order parts may require a deposit.
- 05Repair
Performed by a technical master with proper test procedures.
- 06Invoice & Warranty
Pay on completion. Repair-specific warranty in writing.
Thermador repair — questions
Star Burner won't light — what's wrong?+
Most often a fouled spark electrode, weak spark module or partially blocked port. We test before replacing.
Self-clean latch is stuck?+
The latch motor or microswitch fails on long self-clean cycles. Replaceable as a service part.
Do you service Freedom columns?+
Yes — compressor, evaporator, control board and panel alignment after repair.
Touch panel has dead zones?+
Usually the membrane, ribbon connector or main control. We isolate on-site.
Warranty
Warranty applies only to the specific repair performed and parts installed. Parts warranty depends on supplier or manufacturer terms. Unrelated failures, pre-existing issues, intermittent problems not reproduced during diagnosis, and customer-supplied parts are not covered unless agreed in writing.
Pricing
Diagnosis is a paid service. After inspection, KONGRA provides an estimate or quote based on the actual issue, required parts, labor and access conditions. Special-order parts may require a deposit before ordering.