Paid diagnostic. Estimate or quote provided after inspection. Special-order parts may require a deposit.

Russ — Technical Master

Engineering-Level Repair for High-End Appliances & Commercial Equipment

Advanced diagnostics for Sub-Zero, Wolf, Miele, Thermador, Viking, commercial dishwashers, HVAC, refrigeration, electrical and smart control systems in San Jose, Los Gatos, Saratoga and the Bay Area.

ME + IT background
Advanced diagnostics
Repair warranty
Same-day windows
Get started

Fast Booking & Direct Contact

Three ways to reach KONGRA. Pick whichever is fastest for you.

Book Appointment

Schedule service online in a few clicks.

Call KONGRA

Call for high-end appliance, commercial equipment, HVAC and complex diagnostic service.

WhatsApp

Quick chat for questions, photos and urgent updates.

Premium brands

High-End Brands We Service

Choose your appliance or equipment brand and schedule service online.

Sub-Zero
Built-in & integrated refrigeration
Book Appointment
Wolf
Ranges, ovens, cooktops
Book Appointment
Miele
Dishwashers & coffee systems
Book Appointment
Thermador
Pro ovens & cooktops
Book Appointment
Viking
Pro-style ranges & refrigeration
Book Appointment
Gaggenau
Modular built-in cooking
Book Appointment
Fisher & Paykel
Drawer & integrated appliances
Book Appointment
Bosch
Precision dishwashers & cooking
Book Appointment
GE Monogram
Built-in luxury appliances
Book Appointment
JennAir
Designer kitchen suites
Book Appointment
Dacor
Smart luxury appliances
Book Appointment
Hoshizaki
Commercial ice machines
Book Appointment
Scotsman
Commercial ice systems
Book Appointment
CMA
Commercial dishwashers
Book Appointment
Hobart
Commercial dish & food equipment
Book Appointment
Why KONGRA

A technical master, not a parts swapper

Most repair calls fail because the technician treats a symptom instead of the system. KONGRA was built around one principle — diagnose properly, then fix it right the first time.

Engineering mindset

Mechanical engineering plus IT background — we read schematics, decode error logs and trace faults to root cause, not symptoms.

Advanced diagnostics

Multimeters, manometers, refrigerant analyzers, oscilloscopes and OEM service tools. We measure before we replace.

High-end equipment only

We specialize in luxury and commercial systems where generic technicians give up.

Commercial-grade response

Restaurants, hotels and property portfolios get prioritized downtime response.

Engineer diagnosing a control board with a multimeter
In the field
Board-level diagnostics on a Sub-Zero control module.
Services

Full-system coverage

Book Appointment
How it works

A transparent, engineering-first process

01

Book Appointment

Schedule service online in a few clicks.

02

Paid Diagnostic

On-site inspection with proper instruments and service data.

03

Estimate / Quote

Clear repair options based on the actual issue.

04

Parts Deposit if Needed

Special-order parts may require a deposit.

05

Repair

Performed by a technical master with proper test procedures.

06

Invoice & Warranty

Pay on completion. Repair-specific warranty in writing.

For luxury homes

Owners of Sub-Zero, Wolf, Miele kitchens

Discreet, careful service for built-in suites where damage isn't an option. We protect cabinetry, floors and finishes.

For commercial kitchens

Restaurants, hotels & commissaries

Downtime is revenue lost. Priority response for Hobart, CMA, Hoshizaki and refrigeration systems.

For property managers

Multi-unit & portfolio vendor

One reliable vendor for appliances, HVAC and EV chargers across your buildings. Documented invoices and warranty terms.

Example diagnostic scenarios

Example Diagnostic Scenarios

Typical diagnostic situations KONGRA handles. Final diagnosis and repair scope are confirmed only after inspection.

CMA L-1X

Commercial dishwasher not draining

Possible drain valve, drain motor or control issue — confirmed after inspection.

Example scenario

Miele CVA

Coffee machine / milk system issue

Coffee system error or milk dispensing issue requiring service mode and brew/milk system diagnostics.

Example scenario

Bosch dishwasher

Drain pump periodically running

Pump activates even when not in use — possible float, leak protection or control issue.

Example scenario

Caldera Vanto

Hot tub GFCI tripping

Intermittent ground fault requiring leakage current and component isolation diagnostics.

Example scenario

JennAir cooktop

Igniter keeps clicking

Ignition switch, spark module, burner base or moisture-related diagnostic.

Example scenario

FAQ

Common questions

Need something specific? Call (408) 639-4750 or email hellokongra@gmail.com.

Feedback

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Ready when you are

Book your appointment. We'll handle the rest.

Schedule online in under a minute. Same-day windows available across San Jose and the Bay Area.