Paid diagnostic. Estimate or quote provided after inspection. Special-order parts may require a deposit.

Commercial kitchens

Commercial dishwasher & warewashing repair

Hobart, CMA, conveyor and high-temp sanitizing systems. We respond to downtime calls with priority dispatch.

Common problems

Symptoms we diagnose

  • Low wash arm pressure / poor wash result
  • Won't heat to sanitizing temperature
  • Drain pump failure or standing water
  • Conveyor belt jam or motor fault
  • Detergent / rinse-aid dosing error
  • Steam from cabinet door seal
Equipment types

What we work on

  • Wash & rinse pump replacement
  • Heater contactor & element service
  • Conveyor drive motor & belt repair
  • Solenoid, fill valve & float switch
  • Control board & timer diagnostics
  • OEM Hobart & CMA parts
Diagnostic process

How it works

  1. 01
    Book Appointment

    Schedule service online in a few clicks.

  2. 02
    Paid Diagnostic

    On-site inspection with proper instruments and service data.

  3. 03
    Estimate / Quote

    Clear repair options based on the actual issue.

  4. 04
    Parts Deposit if Needed

    Special-order parts may require a deposit.

  5. 05
    Repair

    Performed by a technical master with proper test procedures.

  6. 06
    Invoice & Warranty

    Pay on completion. Repair-specific warranty in writing.

FAQ

Frequently asked

Is the diagnostic visit paid?+

Yes. Diagnosis is a paid service. After inspection we provide a written estimate or quote for the actual repair.

Do you require a parts deposit?+

Special-order OEM parts may require a deposit before they are ordered. Stocked parts do not.

Do you service the entire Bay Area?+

We serve San Jose, Los Gatos, Saratoga, Campbell, Cupertino, Los Altos, Palo Alto, Menlo Park, Mountain View, Santa Clara and surrounding cities.

Residential and commercial?+

Both. Luxury homes, property managers and commercial kitchens are core customer types for KONGRA.

Warranty

Warranty applies only to the specific repair performed and parts installed. Parts warranty depends on supplier or manufacturer terms. Unrelated failures, pre-existing issues, intermittent problems not reproduced during diagnosis, and customer-supplied parts are not covered unless agreed in writing.

Pricing

Diagnosis is a paid service. After inspection, KONGRA provides an estimate or quote based on the actual issue, required parts, labor and access conditions. Special-order parts may require a deposit before ordering.